4.7 Overall Satisfaction Rating based on over 10,000 Ratings from our customers.

4.7 Rating based on over
10,000 customer reviews.

Customer Care

Cruise Direct is committed to providing world-class customer service and support. You have 3 ways to find answers to your questions

1. Try our FAQ area for any simple questions.

Embarkation Day 
Port Addresses & Directions 
Life OnBoard 
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Online Check In 
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Debarkation Day 
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Search our Knowledge Base: 

2. Contact Us Online

Live Chat

 

We also have experts available live via chat. Click on the icon in the bottom right corner of the site.

 

3. Speak With One of Our Cruise Experts

Ready to book?

Experts available 6 AM - 12 midnight EST Monday through Friday & 9 AM - 6 PM EST Saturday and Sunday: Call 1-888-407-2784

Already booked?

Customer care available 6 AM - 12 midnight EST Monday through Friday & 9 AM - 6 PM EST Saturday and Sunday: Call 1-888-407-2784

If you are outside the U.S. or Canada: Call 001-973-256-3136