Customer Care Center

Cruise Direct is committed to providing world-class customer service and support.

You have 3 ways to find answers to your questions:

1 FAQ's

Try our FAQ area for any simple questions.

Age Requirements

Cancellations

Deposits & Final Payments

Dining

Insurance

Life Onboard

Passport & Visa Requirements

Pre-registration

Shore Excursions

Ticketing

All Other Questions

Search our Knowlege Base

 
2 Online

Send An Email
We can handle most inquiries via e-mail. Send us your question and we'll get back to you within four hours.

 

Live Chat

We also have Agent live via chat mail. This is avaliable on almost every page at the top of the page.
3 Phone

Ready to book?
We're available Monday to Friday, 9am - 9pm EST and 9am - 6pm EST on weekends.

Call 1-888-407-2784.

If you are outside the U.S. or Canada, your can reach us using the following International Toll Free numbers:

United Kingdom
0-808-234-7939

Germany
0-800-183-0493

Australia
1-800-233-642

Ireland
1-800-559931

Italy
80-0-87-0358

Mexico
001-888-298-2679

New Zealand
0-800-44-3646

Netherlands
0-800-022-4068

France
0-800-90-8799

Israel
180-931-5496

Belgium
0-808-7-3391

Denmark
0-808-8-7429